4.2.2.8 Manage Billing Disputes : Manage Billing Disputes Detailed Process Model Description : 5.3 Create Bill Messages Based on Configuration
5.3 Create Bill Messages Based on Configuration
Reference: Manage Billing Disputes Process Model - Page 3 for the associated business process diagram.
Group: Bill Completion
Actor/Role: CC&B
Description: CC&B creates other Bill Messages during Bill completion. Bill Messages come from a variety of sources:
•
Account Bill Messages
•
Customer Class Bill Messages
•
Service Agreement related Messages that are linked to Bill Segments
•
Rate Schedule Bill Messages
•
Service Provider Bill Messages
•
Meter Reader Remark Bill Messages
•
Ad hoc Messages by CSR or Authorized User
•
Custom Background Processes and Algorithm Bill Messages
Refer to 4.2.2.2 CC&B Manage Meter Charges.
Available Algorithms
•
C1-CREABMCS - Create Account Bill Message From Case
•
C1-CREABMFA - Create Account Bill Message From FA Remark
•
C1-CREPPBBM - Create Prepay Biller Bill Message
•
SCEC-BM - SC Event Completion - Create Bill Message
Entities to Configure
•
Customer Class Bill Messages
•
Rates (Various Rate Schedule Algorithms and Major Configuration Information)
•
Meter Reader Remark Bill Messages
•
Account and Service Agreement Bill Messages
•
Service Credit Event Type
•
SA Type
© 2011 Oracle and/or its affiliates. All Rights Reserved